Your privacy matters to us. This policy explains what data 3err collects, why we collect it, how it is used and protected, and what choices you have. Please read it carefully alongside our Terms and Conditions.
This Privacy Policy applies to all users of the 3err platform, accessible at 3err.net and through any associated mobile application. It explains how 3err collects, stores, processes, and protects personal data in connection with the services provided on the platform — including slots, live casino, sports betting (with a focus on cricket and PSL), deposits, withdrawals, and the VIP programme.
By registering an account or continuing to use the 3err platform, you acknowledge that you have read this policy and consent to the data practices described within it. This policy forms part of the overall agreement governing your use of 3err, alongside the Terms and Conditions and Responsible Gaming policy.
We take data protection seriously — not as a compliance exercise, but because we understand that players in Pakistan need to trust a platform with their personal and financial information before they can genuinely enjoy it. This policy is written to be clear and straightforward, not to bury the important parts in legal jargon.
3err collects personal data in three main ways: directly from you when you register or use the platform, automatically through your use of the platform, and from third-party partners where this is necessary for payment processing or identity verification.
3err uses collected data strictly for the purposes set out below. We do not use your data for purposes incompatible with those for which it was collected.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, date of birth, login credentials |
| Processing deposits and withdrawals in PKR | Payment details, transaction history, account identity |
| Identity verification (KYC) | ID documents, proof of address, date of birth |
| Fraud prevention and platform security | IP address, device data, transaction patterns, login history |
| Customer support | Account details, support chat records, issue history |
| Promotions and VIP management | Wagering activity, tier level, communication preferences |
| Platform improvement and analytics | Usage data, game preferences, session data (aggregated) |
| Responsible gaming compliance | Deposit and wagering history, self-exclusion records |
Where 3err sends you promotional communications — such as information about new games, cricket-season bonuses, or PSL promotions — you can opt out at any time by contacting support or updating your communication preferences in your account settings.
3err processes your personal data on the following legal grounds depending on the purpose of processing:
3err does not sell, rent, or trade your personal data. We share data only with trusted third parties where strictly necessary to operate the platform, and only to the extent required for each specific purpose.
All third parties with whom data is shared are required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.
3err retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Protecting your data is a technical and operational priority at 3err. We implement a range of security measures to guard against unauthorised access, disclosure, alteration, and destruction of your personal information.
These measures include, but are not limited to: encryption of data in transit using TLS, secure storage with access controls limited to authorised personnel, regular security assessments, and monitoring for unusual account activity or login attempts.
You also play an important role in keeping your account secure. Choose a strong and unique password, do not share your login credentials with anyone, and contact support immediately if you suspect that your account has been accessed without your authorisation. 3err will never ask you for your password outside of the platform's own login screen.
3err uses cookies and similar technologies to deliver a functional and consistent platform experience. Cookies are small text files stored on your device by your browser when you visit the platform. They help us remember your preferences, keep you logged in during a session, and understand how the platform is being used so we can improve it.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Persistent refusal of essential cookies will prevent you from logging in or using the platform fully.
All financial transactions on 3err are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card, the transaction is processed through our payment partners' secure systems.
3err does not store full card numbers, CVV codes, or complete bank account credentials on its own servers. Payment tokenisation is used where available, meaning a secure reference token replaces your full payment details in our records. Your payment provider's own privacy policy governs how they handle data on their end.
Transaction records — amounts, timestamps, payment method type, and outcomes — are retained on 3err's systems for the purposes of account management, dispute resolution, and regulatory compliance. These records are accessible to you through your account transaction history at any time.
You have a number of rights in relation to the personal data that 3err holds about you. These are described below. To exercise any of these rights, contact the 3err support team through the live chat available after login.
Request a copy of the personal data 3err holds about you, including your account details, transaction history, and any KYC records on file.
Ask us to correct any inaccurate or incomplete personal data. For example, if your name or contact details on file are incorrect, we will update them on request.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records.
Ask 3err to pause processing of your data in certain circumstances — for example, while you contest the accuracy of information we hold about you.
Request a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service if you choose.
Where processing is based on your consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
The 3err platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the account registration and KYC process to prevent underage access.
If you believe a minor has created an account or accessed the platform, please contact our support team immediately. Any account confirmed to belong to a person under 18 will be closed without delay and all associated data will be deleted in accordance with this policy.
Parents and guardians are encouraged to use parental control and content filtering software to restrict access to online gaming platforms on devices used by minors.
3err may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When material changes are made, we will post the updated policy on this page with a revised "last updated" date and, where appropriate, notify registered members via the platform or by email.
Your continued use of the 3err platform after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, you can reach the 3err team through the live chat support available in your account after login. Support is available 24 hours a day, seven days a week.
You can also write to us at the contact email shown in the footer of this page. We aim to respond to all privacy-related enquiries within five business days.
From the moment you register to every deposit and withdrawal you make in PKR, these principles guide how we handle your information.
All data exchanged between your device and the 3err platform is protected with TLS encryption, the same standard used by banks. Your login details, payment information, and personal data travel securely over every connection.
3err only collects the data that is genuinely needed to run the platform, process your PKR transactions, verify your identity, and keep your account safe. We do not collect data speculatively or in excess of what is required.
Your personal data is never sold, rented, or shared with advertisers, marketing agencies, or data brokers. The only third parties who receive your data are those directly needed to deliver the service — payment processors and KYC providers.
Full card numbers and banking credentials are never stored on 3err servers. Payments via JazzCash, Easypaisa, Raast, and bank transfer are handled through tokenised, PCI-compliant payment channels to keep your financial data safe.
You can access, correct, or request deletion of your data at any time. Marketing preferences can be updated in your account settings or by contacting support. You are in control of what you share and how it is used for non-essential purposes.
Device data, IP addresses, and transaction patterns are monitored to detect fraudulent activity and protect all players on the platform. This keeps your account and funds safe from third-party abuse and unauthorised access attempts.
Register your account, deposit in PKR using JazzCash or Easypaisa, and explore 500+ games with full confidence that your personal data is protected at every step.
For adults aged 18 and above only. Please play within your means.